The www.bonuscard.ro website is using cookies in order to improve the browsing experience for its users. You can read more about the way that cookies are placed, used and administered and access a few useful links below. If you want to learn more on this topic and can't find your answers in the information presented here, please contact us at 0800 80 1234 (toll-free number, in any fixed line) or +40 21 200 94 94 (regular tariff number in any network), available daily between 9:00 and 22:00.
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GARANTI BANK SA, with headquarters in Bucharest, Sos. Fabrica de Glucoza No. 5, Novo Park 3, Business Centre, Building F, floors 5 and 6, district 2, with order number in the Trade Registry no. J40 /4429/2009, fiscal code 25394008, registered in the Credit Institutions Registry with no. RB-PJR-40-066 / 2009 and in the ASF Registry with no. PJR01INCR/400019/28.03.2019, hereinafter referred to as the "Bank” shall process my personal data, provided in relation with this request, as follows:
Processed personal data can be the following type: surname, name, phone number, e-mail address, Personal Identification Number (CNP), home address, profession, work place, marital, financial and economic status, habits, preferences, payment/debt/saving behavior and any other data I provided through the dedicated form on the Bank website or which will be disclosed during the telephone conversation to be carried out with the Bank representative as a result of this request.
The purposes and aims of the processing. Recipients of personal data.
(i) to analyse the possibility of entering into a loan agreement to which I will be a part of or to take steps at my request before entering into this agreement, the Bank shall process the data as follows:
(ii) for the Bank to comply with its legal obligations, such as:
(iii) for the Bank to exercise a legitimate interest, as such:
The transfer of personal data abroad
In fulfilling the above purposes, Garanti Bank SA will be able to transfer personal data abroad only if an adequate level of personal data protection recognized by a European Commission decision is ensured in the recipient country.
In the absence of such a decision issued by the European Commission, the Bank may transfer personal data to a third country only if adequate safeguards according to the law are provided in order to protect personal data. The Bank may be contacted to obtain additional information on the guarantees offered for the protection of personal data in case of any transfer of data to foreigners, through a written request to do so.
The personal data storage period
In the event I conclude a loan agreement with the Bank, the Bank will store the personal data for the duration of our contractual relations and after the termination of such relations for a period of maximum 10 years, taking into account: the banking legislation provisions on customer knowledge, the prevention of money laundering and the financing of terrorism, the provisions of the Accounting Law regarding the keeping of the supporting documents underlying the records in the financial accounting, the need to defend / preserve the Bank's rights in a possible litigation regarding the conclusion, performance or termination of the credit contract.
In the event that I will not conclude a loan agreement with the Bank, the Bank will store the personal data for a period of 5 years from the date of the request, taking into account the banking legislation on customer knowledge, money laundering prevention and terrorist financing and the need to protect / preserve the Bank's rights in a possible litigation.
For the purposes of data archiving according to the National Archives Act and taking into account the National Archives (approved by the National Archives) applicable at the Bank level and for the data processing by the Bank for statistical purposes, the data may be stored for periods longer than those indicated above.
I will be able to exercise, in the cases and under the conditions provided for by the law, the following rights with respect to the personal data processed by the Bank:
There may be cases when the Bank will not be able to positively respond to the data deletion request, namely:
i. in cases where the Bank has a legal obligation to store personal data;
ii. where data are stored for the purposes of archiving in the public interest or for statistical purposes;
iii. in cases where the data are necessary for the establishment, exercise or defense of a right in Court.
● the right to restrict the data processing;
The above-mentioned rights may be exercised by sending a request to GARANTI BANK SA, its headquarters, to any of the branches of the Bank, as well as by electronic means, to the e-mail: email@example.com, providing sufficient data to allow the Bank to identify the applicant.
By validating this form I declare that I have been informed and I agree with the processing of my personal data as it is described above.
GARANTI BANK SA, with headquarters in Bucharest, Sos. Fabrica de Glucoza nr. 5, Novo Park 3, Business Center, Building F, 5ht and 6th floors, 2nd District, number in the Trade Registry J40/4429/2009, tax registration number 25394008, registered in the Credit Institutions Registry with no. RB-PJR-40-066/2009, hereinafter referred to as the „Bank”, , shall process your personal data provided in relation with this request, as follows:
Personal data processed: surname, name, personal code (CNP), address, phone number, e-mail address and any other data provided to the Bank based on this suggestions and complaints form;
Processing purposes. Personal data recipients.
(i) In order to register your suggestion / complaint and to take steps to resolve it, the Bank will process your personal data as follows:
(ii) for the Bank's performance of legal obligations, such as:
(iii) in order for the Bank to exercise a legitimate interest, as follows:
Transfer of personal data abroad
In fulfilling the above purposes, Garanti Bank SA will transfer the personal data abroad only if an adequate level of personal data protection recognized by a European Commission decision such as the countries of the European Economic Area (EEA) is ensured in the recipient country.
In the absence of such a decision of the European Commission, the Bank may transfer personal data to a third country only if the person processing the data on behalf of the Bank offered adequate guarantees provided by the law to protect personal data.
The Bank may be contacted to obtain additional information on the guarantees offered for the protection of personal data in case of any transfer of data to foreigners through a written request for this purpose.
The period of personal data storage
As long as you are a customer of the Bank, the Bank will store the personal data for the duration of our contractual relations and after the termination of these relationships for a period of maximum 10 years, taking into account: the banking legislation on customer knowledge, the provisions of the Accounting Law on keeping the supporting documents underlying the records in financial accounting, the need to protect / preserve the Bank's rights in a possible litigation;
Unless you are a Bank customer, the Bank will store your personal data for a period of 3 years considering the need to protect / preserve the Bank's rights in a possible litigation.
For the purpose of archiving the data under the National Archives Act and taking into account the National Bank Archival Nomenclature (approved by the National Archives) applicable by the Bank and for the data processing by the Bank for statistical purposes, the data may be stored for periods longer than those indicated above.
You will be able to exercise, in the cases and under the conditions provided by the law, the following rights regarding the personal data processed by the Bank:
There may be situations where the Bank will not be able to respond to the data deletion request, namely:
The above-mentioned rights may be exercised by sending a request to GARANTI BANK SA, at its headquarters, to any of the branches of the Bank, as well as by electronic means, to e-mail firstname.lastname@example.org, providing sufficient data to allow the identification of the applicant by the Bank.